If you have any questions, please contact the Technology Support Center at 85, or submit a ticket in the IRT Support Portal.

Locate the “MacOS Catalina Upgrade” option, click Install and follow the prompts to complete the installation.

Go to Finder > Applications > Self Service.

You can complete the upgrade on your own time by following the directions below: If you are upgrading a laptop, make sure your AC power cord is connected to your computer. For help uploading files to Google Drive, review these instructions. as well such as Lion, Mountain Lion, Mavericks, Yosemite or El Capitan. Employees have access to unlimited storage on Google Drive. If your device has macOS Sierra installed, then the upgrade can be done directly. You may lose unsaved data if the upgrade is not successful. I maintain lists of the current versions of security data files for Ventura on this page, Monterey on this page, Big Sur on this page, Catalina on this page, Mojave on this page, High Sierra on this page, Sierra on this page, and El Capitan on this page. Please back up any important documents or other content before starting the upgrade and close all applications. What do employees with an outdated macOS need to do now? After Friday, July 17, we will begin to automatically upgrade machines that have not been upgraded. If you wish to check for an update, click the Apple icon in the top-left corner of your desktop and select System Preferences > Software Update.

Employees who are using a Rowan-owned computer with any of those versions of the macOS installed must upgrade their operating system by Friday, July 17. Information Resources & Technology will be phasing out support for macOS High Sierra, macOS Sierra and macOS El Capitan on Rowan-owned computers this summer since Apple has stopped -or will soon stop - providing updates for those operating systems.

Update el capitan to sierra